Terms and conditions withdrawal registration Refund policy

SUMMER SERIES & WORKSHOPS

Refund & Cancellation Policy

  • Full refund if cancelled or withdrawn at least 24 hours before the start of a class, course, or series.
  • 50% refund if cancelled less than 12 hours before start time.
  • No refund within 2 hours of start time or for no-shows. Missed classes are non-refundable.
  • For courses or series: after the 1st class, refunds are subject to a $20 administration fee plus the cost of one class.
  • No refunds after the 2nd class for courses under 6 weeks.

 

REGULAR COURSES AND CLASSES

ATTENDANCE & ABSENCES 

Regular attendance is recommended and is essential to your progress, specially for beginner and intermediate level students in ballet and flamenco, and most definately for  classes which involve choreography (flamenco courses for levels 3 and up).

Absence notification should be sent in writing via email, text message (facebook messenger, SMS, iMessage, Whatsapp) messenger to your teacher or via email prior to the class. 

 

MISSED CLASS (ES) AND PRORATED FEES

Term fees can be prorated. For details, please visit the “Prorated Fee Discount” section under our Discounts & Offers page.

For unforeseen missed in-person classes due to reasons such as illness or scheduling conflicts, make-up classes will be available within the same term or series (fall, winter, spring, summer). Please note that missed classes cannot be refunded or prorated retrospectively.

Make-up classes are offered free of charge. Please consult with your teacher about make-up class options for your level.

WITHDRAWALS AND REFUNDS FOR COURSES, WORKSHOPS AND SERIES

For courses or terms (fall, winter, spring

Before the Course Starts:

    • You are eligible for a full refund if you withdraw at least 5 days before the course starts.

    • If you withdraw within 48 hours of the course start date, a 50% be issued or a full credit minus a $25 admin fee another course that can be used within 1 year.

    • Notification of withdrawal must be sent in writing

After the Course Starts:

Terms and conditions withdrawal registration Refund policy

    • First Class Attended: A refund will be issued minus a $25 withdrawal administration fee and the cost of the first class attended.

    • Second Class Attended: A refund will be issued minus a $25 withdrawal administration fee and the cost of the first two classes attended.

    • No Refunds After the Second Class of the course.

    • No Refunds for Short Courses: No refunds are allowed for 4-week courses or workshops with 4 classes or fewer once they start.

 

Drop-In Classes:

    • For drop-in classes, cancellations must be made at least 6 hours before the class start time to qualify for a refund or credit. Late cancellations (less than 6 hours before the start time) or no-shows will not be refunded or credited. 

Additional Notes:

    • Absence (non-attendance) from a class, whether online or in-person, is not considered a notification of withdrawal.

    • Missed classes can be made up by attending other classes of your level if space is available.Please consult with your teacher to arrange make-up options.
    •  

CANCELLATIONS 

We reserve the right to cancel classes with insufficient registration. In this event, fees for cancelled classes will be full refunded.  We also reserve the right to  substitute teachers as necessary.

Weather Cancellations

Terms and conditions withdrawal registration Refund policyWe reserve the right to cancel classes when inclement weather creates unsafe road conditions. Decisions will be based on weather warnings and the closure of public institutions. We make every effort to announce cancellations at least five hours before class, and students will be notified via email.

Occasional weather disruptions are factored into the overall scheduling of the winter term, with an extra week built into the schedule to accommodate potential cancellations. If more than three classes are canceled due to weather within a 10 or longer term, the term will be extended for an additional week, or students will receive a credit toward a future class or a make-up class option. No refunds will be issued for weather-related cancellations.

 

Teacher Absence or Studio Closure Cancellations

If a class or course is canceled due to a studio closure, the class will be postponed, rescheduled, or transitioned online(if suitable). If a student is unable to attend the rescheduled class(es) or online classes are not an option, any unused tuition fees for classes beyond the closure date will be fully refunded as a credit on the account or returned to the original payment method.

If a class is canceled due to teacher absence, one of the following will apply:

  • A qualified substitute will teach the class.

  • A make-up class will be scheduled.

  • If neither a substitute nor a make-up class is possible, a refund of the class fee will be granted.

 

LATE REGISTRATION

You found out too late but would like to join?
For in-person classes, you can attend a free trial, if you decided to take the course, the fee will be prorated accordingly and you will only pay from the day you start attending a course (the trial class remains free).

FINANCIAL ASSISTANCE & SPECIAL OFFERS

Check our special offers and discounts.